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Talked to customer service. They said my order was still being processed.

Ordered on july 2 2018 still haven't received my package as of aug 1 2018.

Just wondering how long it takes to process a multitool knife. Concerned,Devoe Elliott

Company wrote 0 public responses to the review from Aug 01.
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Anonymous
#1562960

Hi there, I am very sorry for the delay in sending your multi-tool. We are able to offer our products at such low prices, sometimes even for free, by shipping directly from the manufacturer.

For this reason, we ask that you please allow 6-8 weeks for delivery of your order.

Unfortunately, the multi-tool, in particular, was way more popular than we imagined or anticipated and we have experienced very long delays in sending this item. Please send me an email to support@survivallife.com and we should be able to get you tracking information on your order.

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