Janae V Nug

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NO Free Shirt - charged full price!

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Survival Life - NO Free Shirt - charged full price!
Survival Life aka Family Protection Association is a scam. Do NOT order their "free" shirt and do NOT "upgrade" for $600 of survival tools ($12 of cheap stuff from Temu) and monthly magazine. Survival Life will just quickly charge your card $31 for free shirt and $17 for ongoing monthly fee and deliver no confirmation what so ever. Total bogus organization.
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Loss:
$48
Cons:
  • No free tshirt just a scam

Preferred solution: Full refund

User's recommendation: Report as Scam & Block emails from Survival Life

Michael B Gqh

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Verified Reviewer

TOO MUCH HASSLE !!!!!!!

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Updated by user Aug 27, 2021

I called and after getting frustrated with the rep due to lack of his knowledge I told him to give me a refund because it has been TOO MUCH TROUBLE trying to get a knife they offered for sale but didn't have to sell and after a supposed delivery on 8/10/21 evidently there was a huge demand and the item I paid for had been canceled for shipping by the warehouse and that was all I was willing to tolerate. They held my money for more than two months without delivery.

I have another order I paid for which he couldn't tell me when it will be shipped either. Little did I know, Survil Life, Hoffman Richter, My Tactical Promos all appear to be from the same address and NOT accredited with the BBB or I would have complained there. I still may file a complaint with the attorney Generals office.

I waited so long ONLY because I really wanted that knife!!! What a shame and disappointment!!!

Original review Aug 26, 2021
I ordered a Hoffman Richter Talon June 12,2021 today is August 26, 2021 and I still have not received my knife. After inquiring and complaining I get an email stating, We had more orders than expected and our next shipment will be no later than 8/10/21 and your order will be shipped. DID NOT HAPPEN!! I just called and the rep says they have none in stock and not sure when they will. WTF!!!! The guy said the warehouse canceled my shipment even though they had my money tied up for over two months. I
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Cons:
  • No delivery

Preferred solution: Let the company propose a solution

User's recommendation: IF YOU WANT TO BE PISSED OFF then order something but, if you want what you paid for, you may die of old age before you get it, if you get it

William B Tmk

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Verified Reviewer

Warn others

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Survival Life - Warn others
Ordered a product about 2 months ago. They have yet to provide the product. You dont even get a invoice number. I asked them in a email about my order and they identified it was delayed 4 - 6 weeks. These people are complete scammers.
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Loss:
$20
Pros:
  • Attractive pictures
Cons:
  • No delivery

Preferred solution: Full refund

Mallerick W

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Verified Reviewer

I ordered in May still have not received merchandise and item is being sold again

Still waiting to receive my knife I ordered and paid for that was supposed to be on back order and it's being sold again...Is this a Scam business or what
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Cons:
  • Junk service

Preferred solution: Deliver product or service ordered

Alyson W Umt

My order

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Ordered 2 shirts, never received them or a confirmation, the 34 dollars was taken from my account. I have tried to call no answer, also emailed them no answer.
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Loss:
$34

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from them

Matthew B Hst

My 2 orders haven't been sent but you charged me already

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I've ordered a flashlight taser and pepper spray neither of which have been sent. They charged my credit card immediately and now I can't even get in touch with the company. I get the runaround from some automated b.s and there has been no response to my email either...it's all a bunch of crap on there end
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Loss:
$30
Pros:
  • Very little so far
Cons:
  • Being scammed for my money
  • Not receiving product that i paid for

Preferred solution: Full refund

User's recommendation: Don't buy anything from them ever it's a scam

Alyson W Umt

Not received item nor confirmation but my money was taken

I ordered 2 shirts a month ago and have not received them or a confirmation but the money was taken from my acct.
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Loss:
$34
Pros:
  • Very little so far
Cons:
  • Devious scamming techniques

Preferred solution: Deliver product or service ordered

Fatimah Atq
map-marker Farmington, New Mexico

Checking on 2 orders

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Nobody answered. I have ordered 3 things from them within the last month and a half and I have received nothing. Not even a conformation email or tracking number. They won't respond to my emails at their customer support address. I'm getting pretty pissed off.
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User's recommendation: I wouldn't order anything from them.

Savannah L Xmz
map-marker Lexington, Virginia

Billing

I had ordered a shirt earlier today, it charged shipping but also charged $17. Why? and how do I stop that payment. I did not want a subscription.
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Loss:
$17
Cons:
  • Charged membership when i didnt sign up for one

Preferred solution: Full refund

Anonymous
map-marker Lynchburg, Virginia

Billing

I had ordered a shirt earlier today, it charged shipping but also charged $17. Why? and how do I stop that payment. I did not want a subscription. I just seen the email about billing me each month, I was aware when I ordered the shirt I was signing up for the subscription!
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Anonymous
map-marker Bay Village, Ohio

Wanted to know where my order is

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Finnally talk to them only to find out they had me down for the wrong order.something i did not order.said they would fix...still not happy!!!!!!
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User's recommendation: Not sure if i will order again.

Anonymous
map-marker Bay Village, Ohio

Wanted to know where my order is

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Called only to find out they messed up my order.They had something on order i did not order.They constantly try to sell you something else on the phone.
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User's recommendation: Call and check your order

Denise M Rch

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Verified Reviewer

No response on my order

I ordered a knife on November 5th. I have never received a confirmation email confirming it. They took the money out of my account already. I have called twice and both times spoke to a Jeff who claims I hadn't previously called. Just tried.calling again and pretended he couldn't hear me
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Loss:
$20
Cons:
  • Devious scamming techniques

Preferred solution: Full refund

User's recommendation: Don't order anything from them. Obviously a scam

Anonymous
map-marker Connersville, Indiana

CBC CB I have placed two separate orders on July 5th BBCand haven't received either one

I still havent received my order and then they charged me for items I didnt agree to for a total of almost $30 I have ask for a refund three times now but havent received it yet.
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Doraine Jyw
map-marker Denver, Colorado

Product delivery

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Be prepared to wait a long time for your order When I contacted them they responded with products are shipped directly from the manufacturer and that's why the prices are so low. And the next sentence they told me that they have a backup at their warehouse and because of covid-19 that it would take much longer.

So one of those two can't be true, and when I brought that to their attention they have not responded, I still don't have my Jackson knife package with a hammock and so forth, but I have items that I've ordered from other survival companies since then and received my product over a week ago. Is this new when it comes to survival life or Family Protection Association? Nope. I think they need to change their name to "will get to you when we get around to it" the names they use family protection and survival life seem to be ironic because they show no urgency let alone be honest to the customer..

I waited months for products that they advertise online when they know they don't have them in stock.

I just want what I ordered delivered to me today please. Thank you be safe and God bless you

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User's recommendation: Be prepared to wait and wait for your order

Anonymous
map-marker Anchorage, Alaska

Warning!

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I ordered a package in December long before covid came to their bag of excuses! I finally got my money back (thank God) in July of 2020! I wouldn't waste my time with this company unless you like waiting 6 months or more for your product to get to you!
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User's recommendation: Stay away unless you like long waits

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