Survival Life - Review in Sport category from Chesapeake, Virginia

I too bought 3 survival life slingshots with holsters and a pack of fifty pellets each, one for myself, 1 my son and 1 for my grandson. I also bought an extra pack of 50 pellets. I received three slingshots several weeks late with only one pack of pellets. I also ordered a knife and the crossbow. I figured maybe the pellets and leather holsters would come with the crossbow or knife shipment. After receiving the other items, once again several weeks late, no pellets.

I emailed Survival Life letting them know I didn't reveive the three packs of pellets for my sling shots. I instantly received a reply stating a representative would get back to me. They never did. After waiting a month or so, I sent another email letting them know if the issue was not resolved and if I did no receive what I had ordered and was promised I would contact my credit card company and demand a refund. They responded by saying they could not send me the pellets but we're going to refund me $14.00 for the missing three packs of pellets. It seams to me they are not interested in customer service, it is all about the bottom line.

Right before I began to type this review I decided to get the leather holster out to send a sling shot to my son. Guess what, the holster doesn't snap shut with the sling shot in it. It's too small.

Survival life has lost this order. I will be contacting my credit card company for a full refund. I do not normally complain about stuff, I just chalk it off for a lesson learned. Not this time. Survival Life is nothing more than a factory company turning profit off of cheap products.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Billing Practices
Advertised vs Delivered
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Value for money
Customer service
Turnaround Time

Product or service
Online Order Stealth Sling Shot
Review category
review #877331

Author wants to be contacted by the company. Learn more

Had an experience with Survival Life? Submit review ›
Helpful? 0 Yes 0 1 No 1
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Survival Life. However, many companies do monitor reviews on our site.

You were reading a complaint about Survival Life.
Filing a new complaint about